About Vertical


Vertical Communications

Communications Solutions for How We Work Today

Vertical is inspired by the always-connected, data-driven enterprise that embraces the new ways of working made possible with mobile and cloud technologies. Vertical replaces the traditional business phone system with a communications platform and secure cloud services that enable powerful new workflows to ensure you are always connected to your customers. Wherever. Whenever.

Founded in 2004

Vertical was founded in 2004 and has been recognized as a leader in advanced communications systems and platforms used for unified communications applications, call centers, mobile initiatives and more. With over 100,000 customer deployments, Vertical continues to develop leading edge products and solutions that enable businesses to engage their employees and better serve customers.

Our customers include some of the biggest brands in retail — CVS Caremark and Macy's — as well as leading auto dealers, health care providers, professional services organizations, educational institutions, state and local governments, and more.

We are both a technology and services company

Vertical is a privately held company headquartered in Santa Clara, CA, with sales and service offices throughout the U.S. To provide the best possible customer outcomes, we offer a range of engagement options, including direct engagement with our nationwide Vertical sales and professional services team, as well as through our system integration and reseller partners in the U.S. and EMEA. Together, we look forward to the opportunity to work with your business!


Vertical is a private company backed by institutional investors Columbia Partners Private Capital, Pathfinder Ventures and the Tauscher Family Trust.

Vertical offers new telecommunications products, as well as products from legacy product lines including:

  1. Wave IP 500
  2. Wave IP 2500
  3. SBX IP 320
  4. Xcelerator IP
  5. TeleVantage
  6. InstantOffice
  7. DX-120
  8. FX II
  9. MP5000
  10. Vodavi Starplus STS
  11. Vodavi Tellenium IP
  12. Vodavi XTS IP

Source: http://vertical.com/vertical/who-is-vertical